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Backend problems

Posted: Wed Nov 14, 2018 10:37 pm
by Stevenclbca
Hello, i have been trying to link topicit and my PHpbb.
I have installed evrrything correctly and managed all files BUT topic it atill does not show up in my “custome” tab to enable it.
Can anyone help?
I have read the instructions and TRIED understanding multiple youtube videos

Thank you

Re: Backend problems

Posted: Thu Nov 15, 2018 1:40 pm
by Topic'it
Hello,

Can you tell us the URL of your forum please? Our technical team will look what is the problem encountered on your forum when adding on Topic'it.

By the way, can you confirm that you have completed the following steps:
  • Install the Topic'it plugin on your phpBB forum.
  • You should see Topic'it appear in the "Extensions" tab of the admin panel.
  • Add the forum on Topic'it on the page https://topicit.net/admin/forum/add.
And it is by adding the forum on this page that you get an error message, is this correct?

If so, can you send me a screenshot of the error obtained?

Thank you,

Cédric