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Problem to verify forum on Topic'it

Posted: Sat Jun 16, 2018 2:40 pm
by hoschimei
The Topic administration is not recognizing the installed plugin in my Forum.

https://myhimalayan.rocks
phpBB Forum 3.2.2.

What is the problem?

Re: Verify Forum

Posted: Sat Jun 16, 2018 2:43 pm
by hoschimei
I got help for the installation from my service provider FastComet:

Hello,
Thank you for your patience.

I am glad to inform you, that I successfully installed the Topicit plugin on your phpBB, which you can verify from the following screenshot:
> http://i.prntscr.com/ReWG6spjQquaaZAechyZ0A.png
To make the plugin show up in the Extension Manager menu, I copied the files from the directory public_html/ext/topicit_1.5.1 to the public_html folder.

Re: Verify Forum

Posted: Sat Jun 16, 2018 11:13 pm
by cedriko
Hello,

If your service provider installed correctly the plugin on the server, you can add the forum on Topic'it by login into Topic'it website and enter its URL.

Please let us know if it works :grin:

Re: Verify Forum

Posted: Sat Jun 16, 2018 11:14 pm
by cedriko
The configuration steps are available here https://topicit.net/en/plugins/phpbb#collapseThree

Re: Verify Forum

Posted: Sun Jun 17, 2018 5:15 am
by hoschimei
First I installed the plugin in the recommended place
public ... ext ... topic


but it did not appear in the extension manager

the Service guys then installed it in the top level (direct under public_html)
and it worked

but the confirmation via your site is not working even it is enabled in the extension manager

Re: Verify Forum

Posted: Sun Jun 17, 2018 9:59 am
by cedriko
Hello,

Are you sure you uploaded the Topic'it files in the correct folder? Because it's mandatory to upload the Topic'it files in the folder of the phpBB forum. I see a folder "phpbb" on your server, maybe it's the folder which contains your phpBB forum. It's the reason I'm asking the question :D
With your favorite FTP software program, upload the entire “Topicit” folder to your phpBB system root directory
When I access your forum, I see the plugin doesn't reach some files. It's the reason I think the files are not in the correct folders.

Re: Verify Forum

Posted: Sun Jun 17, 2018 10:09 am
by cedriko
Mmmhh I think it comes from the Topic'it files in "ext". Can you verify you have topicit folder in topicit folder in ext folder (/ext/topicit/topicit) like this:

Image

Re: Verify Forum

Posted: Mon Jun 18, 2018 4:04 am
by hoschimei
It works now but only for http://
if I use https:// in the settings of the registered Forum I get an error

Thanks though
Holger

myhimalayan.rocks
Motorbike Forum

Re: Verify Forum

Posted: Tue Jun 19, 2018 12:32 pm
by Topic'it
Hello hoschimei

On my side, it seems to work now. I can follow the forum with my account, see the topics... ;)

I tried to add your forum with HTTPS and the correct error message is displayed:

Image